COVID-19 Resources

Mar 25, 2020

Industry In Action: COVID-19 Resources

PNM is temporarily suspending disconnections for non-payment due to Covid-19. Learn more

Comcast is offering free WiFi hotspots, unlimited data, and is waiving late fees during Covid-19.
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AT&T is suspending broadband data caps and overage fees for home internet customers. Learn more

The Boeing Company donated respiratory masks and other medical supplies (such as gowns, gloves and full-face respirators) to nonprofit and government partners in Wuhan and Zhoushan.  Learn more

Blue Cross Blue Shield won’t require prior authorization and won’t apply member co-pays or deductibles for testing to diagnose COVID-19 when medically necessary and consistent with Centers for Disease Control guidance. This applies to all members they insure. Learn more

Wells Fargo is suspending residential property foreclosure sales, evictions, and involuntary automobile repossessions. They are encouraging customers to continue making their mortgage payments if they can, but are granting an immediate 90-day payment suspension for any Wells Fargo Home Lending customer who requests assistance. Wells Fargo is also offering fee waivers, payment deferrals, and other expanded assistance for credit card, auto, mortgage, small business, and personal lending customers who contact them.
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GlaxoSmithKline is supplying their vaccine adjuvant technology to scientists and organisations working on candidate vaccines. Learn more  

Western Sky Community Care is providing its call service center phones and staff to help the Department of Health and answer questions and deliver information on over 2,500 phone calls. Western Sky is following government directives to waive prior authorizations and cost-sharing for COVID-19 testing and services. They are successfully leveraging telehealth, website, and social media to communicate and deliver medical, behavioral, and social services to its members and community at large. Finally, they are actively working on service solutions to meet the food needs of children and tribes of New Mexico.
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New Mexico Gas Company is temporarily discontinuing disconnects, waiving late fees related to bill payments, automatically renewing medical certificates set to expire during this time, and authorizing Customer Service Representatives to waive reconnection fees. 
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Presbyterian is offering free testing and screening to those who may be infected with COVID-19. Learn more  

Xcel Energy is temporarily discontinuing disconnects to residential customers. Learn more


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